CozzyCo Terms and Conditions

Welcome to the CozzyCo website. Please read these Terms and Conditions carefully before using our website. By using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our website.

Orders

  • All Orders are subject to availability of Products.
  • CozzyCo reserves the right to refuse an Order without giving any reason.
  • If CozzyCo refuses an Order, CozzyCo will refund the Payment to the User.

Payment

  • Payment for an Order must be made in full before the Order is processed.
  • Payment can be made by credit card, debit card, or other payment methods as specified on the Website.
  • Payment processing is handled by a third-party payment processor.
  • CozzyCo does not store any credit card or debit card information on its servers.

Delivery

  • Delivery of an Order will be made to the address that is specified by the User when placing the Order.
  • Delivery costs will be added to the Payment for an Order.
  • Delivery times are estimates and may vary depending on the shipping address.

Returns

  • Products can be returned within 14 days of receipt for a full refund.
  • Products must be returned in their original packaging and condition.
  • Shipping costs for returns are the responsibility of the User.

Refunds

CozzyCo may charge a refund fee to customers who request refunds on their orders. The refund fee will be a percentage of the total refund amount, and it will be deducted from the refund before it is processed.

The refund fee is charged to offset the costs that CozzyCo incurs when processing refunds. These costs can include:

  • Credit card processing fees
  • Shipping costs for returned products
  • Customer service costs associated with processing refunds

CozzyCo reserves the right to charge a refund fee at its sole discretion. The refund fee will be disclosed to customers before they request a refund.

Limitation of Liability

  • CozzyCo is not liable for any loss or damage that may arise from the use of the Website or the purchase of Products from the Website.
  • CozzyCo is not liable for any indirect or consequential loss or damage.
  • CozzyCo’s total liability for any loss or damage is limited to the Payment for the Order.

Indemnification

  • The User agrees to indemnify and keep CozzyCo harmless from any loss, damage, or liability that may arise from the User’s use of the Website or the purchase of Products from the Website.